Archive | February, 2010

See the Change

A quick look at the importance of seeing the change that must occur.

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The Effort Effect

The importance of moving people during change by puting effort into connecting.

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Heart – Head = Confusion

Reviewing the importance of moving people by emotionally connecting followed with information that helps them understand the “what.”

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What My Lemonade Stand Taught Me About Change

What My Lemonade Stand Taught Me About Change

We had a great sales roll-out, and everybody seemed really excited about it. However, at the end of the day our results didn’t change – so we’re going to try something new! As a consultant, I hear a million different versions of this story every single day (okay, slight exaggeration – but it SEEMS like [...]

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Undercover Boss Shows Power of “Soft Skills”

Undercover Boss Shows Power of “Soft Skills”

Undercover Boss on youtube Since I couldn’t seem to move after the Super Bowl last night (too many chips), I decided to watch the new television reality show “Undercover Boss.” I’m glad I did. For those of you that missed the show, watch the clip I’ve provided above. In this episode, the President of Waste [...]

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