Highfill Performance Group

I was looking back on past holidays recently, realizing that any holiday that provokes intense emotion is also filled with fascinating, memorable stories. Today I offer a holiday story, and how I might use that story to influence someone else in a sales situation. And when I say a “sales situation,” I mean any opportunity [...]

“Every living person is a partial revelation of the truth.” — Ghandhi I love this clip from the television show “The Office.” This is about Pam and Jim’s wedding – two employees of a small, slightly irrelevant paper company in Scranton, Pennsylvania. In this office we have a boss (Michael) who seems lonely until he [...]

Once upon a time there was a company CEO who knew that he needed to motivate his employees - the company was clawing and fighting for every sale, and customers were leaving their stores and going elsewhere. Today was the town meeting. . .his chance to infuse new energy into his employees. To prepare, he had [...]

In honor of our veteran’s today, I’ve included a clip from “A Few Good Men.” In this scene Jack Nicholson’s character is the military leader that let a man die on his watch and then covered it up. This is reprehensible. However, take a minute and play the clip. Listen to his words. I just [...]

Companies all across the country are banning Social Media at work. No more tweeting, posting comments on Facebook, or getting in discussions at LinkedIN. Heavy sigh from those addicted to on-line conversation. I’d like to know if this is punishment for the many because of the few? Are people really losing that much productivity time? [...]

Okay, maybe I watch too much television. The reason I do is that I can study so many different types of people, and determine what it is that moves them to behave in certain ways. I watch and ponder great questions like why does the “Snapped” housewife decide to murder her husband? Why does Stewie [...]

You might wonder why I have a clip from a 70′s show called “That Girl.” Here’s why – I loved it. I was home sick for a year with mononucleosis and a series of other weird ailments, and at the age of 9 I LIVED for this show. When I found the theme song on [...]