Highfill Performance Group

“We’ve always had things this way, and sometimes change is NOT good!” As those words rang through the sanctuary on that called business meeting following the Sunday service, you would have thought we were getting ready to tear down the steeple at the church. Instead, we were discussing changing the hymnals since most of them [...]

The following story is actually an accumulation of my experiences with bank leaders that “order” a sales culture. This story answers the question: Why doesn’t our sales culture stick? Why doesn’t the training make it happen? There once was a bank leader that had, for 30 years, dominated his community because his was the only [...]